Frequently Asked Questions

Everything you need to know about your Opus Art Supplies experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Processing times may vary during peak seasons or for specialized art equipment.

What is your return policy for art supplies?

We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-cut canvases, paper, and opened sets of professional paints are non-returnable.

Do you offer international shipping?

Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the weight of the package and the destination.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.

Are your professional-grade materials non-toxic?

We carry a wide range of products including AP-certified non-toxic supplies for students and professional-grade pigments. Safety data sheets (SDS) are available upon request for all chemical-based products.